Job description

Do you feel at home in a dynamic environment of international freight forwarding and do you think it's a great challenge to transform one of the largest and most conservative industries on a global scale together? Are you a real problem solver with a 'getting things done' mentality? Then this might be the job for you! Read more below or apply via the “apply for this job” button!

About Shypple

Shypple makes shipping simple. We offer companies an easy-to-use web-application that acts as a centralized dashboard providing real-time visibility on every aspect of their supply chain. It foresees a variety of booking, planning, delivery and communication possibilities. As a digital service provider we bring ease, accountability and efficiency in the supply chain while lowering hassle, communication and costs. We believe the solution behind disrupting a traditional industry is a perfect combination of a smart developed system and a high-quality customer experience.

Your role as International freight forwarder

As an international freight forwarder, you work at the heart of Shypple's operations, focusing on our international client base and partners. You accept and process all their logistics requests within the unique Shypple platform, which centralizes all the communication and data. Together with your team, you provide your international customers with a high-quality experience and excellent service. You guarantee that all agreements are fulfilled, you monitor progress and solve any problems quickly and decisively. In addition to the daily operations, you are having a keen eye on continuous improvement and further development of our unique platform. You identify and escalate inefficiencies and bottlenecks, working closely together with our development team in order to mutually create smart and valuable adjustments and additions (features).

What you're going to do

• Processing and arranging sea freight LCL and FCL shipments from booking to invoicing;
• Creating and maintaining an excellent relationship with the international customers and partners – in collaboration with the Customer Success and Sales team;
• Monitoring, processing and archiving all documentation;
• Actively contribute to continuous improvement of our platform.